📋 Legal

Privacy Policy

How we collect, use, and protect your information.

Last Updated: February 5, 2026

Summit BnB Property Management LLC ("Summit BnB," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Property Information: Property address, size, amenities, access codes
  • Booking Information: Guest names, reservation dates, special requests
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)
  • Employment Applications: Resume, work history, references

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on our site
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our cleaning and property management services
  • Communicate with you about your property, bookings, or inquiries
  • Process payments and send invoices
  • Send service updates, scheduling confirmations, and completion reports
  • Respond to your requests and provide customer support
  • Improve our services and website functionality
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us in operating our business (payment processors, scheduling software, communication tools)
  • Cleaning Team Members: Contractors and employees who need property access information to perform services
  • Property Owners/Guests: Relevant information shared between parties as needed for service delivery
  • Legal Requirements: When required by law or to protect our rights

4. SMS/Text Message Communications

If you provide your mobile phone number and consent to receive text messages from Summit BnB, we may send you SMS/text messages related to your reservation, property updates, and service notifications.

  • Message Frequency: Message frequency varies based on your reservation and property needs
  • Message and Data Rates: Standard message and data rates may apply
  • Opt-Out: Reply STOP to any message to unsubscribe
  • Help: Reply HELP for assistance or contact us at info@summitbnb.com

We do not sell, share, or provide your mobile phone number or opt-in data to third parties for marketing or promotional purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications

To exercise these rights, please contact us at info@summitbnb.com.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: