🧹 Turnover Cleaning

We Don't Just Clean.
We Inspect.

Every turnover is a 50-point asset inspection with photo documentation. You'll know exactly what's happening at your propertyβ€”before the next guest arrives.

247 Turnovers in 2025
50 Point Checklist
100% Photo Documented
4.9β˜… Cleanliness Rating

How It Works

Turnover Operations

A systematic approach to guest-ready preparation, not just cleaning.

πŸ“…

1. Calendar Sync

Your booking calendar syncs with our dispatch system. We know exactly when guests check out and when the next ones arriveβ€”no manual scheduling required.

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2. 50-Point Reset

Our team executes the full checklist: deep clean, linen change, damage inspection, consumables check, and photo documentation of every room.

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3. Photo Proof

Within 2 hours of completion, you receive timestamped photos of every major area in your Owner Portal. Visual proof your property is guest-ready.

The Protocol

50-Point Reset Checklist

Every turnover follows this exact sequence. No shortcuts.

Kitchen & Living Areas

  • βœ“All dishes washed, dried, and stored
  • βœ“Refrigerator emptied, wiped, inspected
  • βœ“Oven, stovetop, microwave deep cleaned
  • βœ“Countertops sanitized and polished
  • βœ“Trash removed, new liners installed
  • βœ“Coffee maker cleaned, filters replaced
  • βœ“Dishwasher run if needed, emptied
  • βœ“Living room vacuumed, surfaces dusted

Bedrooms & Bathrooms

  • βœ“All linens stripped and replaced
  • βœ“Beds made to hotel standard
  • βœ“Under-bed inspection for lost items
  • βœ“Closets checked and organized
  • βœ“Toilets, sinks, showers deep cleaned
  • βœ“Mirrors streak-free, chrome polished
  • βœ“Fresh towels set (bath, hand, wash)
  • βœ“Toiletries restocked per inventory

Property-Wide Inspection

  • βœ“All lights tested and functional
  • βœ“Thermostat set to owner preference
  • βœ“Smoke/CO detectors confirmed working
  • βœ“Windows/doors locked and secure
  • βœ“Damage scan with photo documentation
  • βœ“Entry mats cleaned/replaced
  • βœ“Deck/patio swept, furniture arranged
  • βœ“Hot tub cover secured (if applicable)

Documentation & Reporting

  • βœ“Kitchen overview photo captured
  • βœ“Living room overview photo captured
  • βœ“Each bedroom photo captured
  • βœ“Each bathroom photo captured
  • βœ“Any damage photographed with notes
  • βœ“Low inventory items flagged
  • βœ“Completion report uploaded to portal
  • βœ“Owner notification sent

Choose Your Approach

Linen Logistics

How linen processing affects your turnover speed and operational risk.

Option A: Owner-Supplied

Logistics:

Cleaners use your residential washer/dryer during the turnover window.

The Bottleneck:

Cleaning duration is dictated by dryer cycle times. Your turnover team cannot leave until all linens are washed, dried, folded, and restaged.

Risk:

High. If machines are slow or laundry volume is high, checkout-to-checkin windows may be compromised.

  • Residential dryers: 60-90 minutes per load
  • 3BR property = typically 3-4 loads minimum
  • Labor cost: Extended cleaner hours
⚠ Avg. Turnover: 4-6 hours

Option B: Commercial Linen Program

Recommended

Logistics:

We arrive with fresh, hotel-quality linens and towels. We bag and remove dirty linens immediately.

The Advantage:

Zero processing time on-site. The "Laundry Bottleneck" is eliminated. Linens are industrially processed off-site.

Outcome:

  • Faster turns: 2-3 hours typical
  • No wear-and-tear on your residential machines
  • Guaranteed fresh inventory every guest
  • Hospital-grade sanitization (180Β°F commercial wash)
βœ“ Avg. Turnover: 2-3 hours | +$35-75/turn

πŸ’‘ The Math:

If your property turns over 20 times per year, the Commercial Linen Program saves approximately 40-60 hours of cleaner labor (at 2-3 hours saved per turn). At typical cleaning rates, this often offsets the linen program cost while giving you faster, more reliable turnovers.

Transparent Pricing

Turnover Rates

Pricing calculated by bedroom and bathroom count.

Bedrooms 1 Bath 2 Bath 3 Bath 4+ Bath
1 BR $125 $145 β€” β€”
2 BR $150 $175 $195 β€”
3 BR $185 $210 $235 $260
4 BR $220 $250 $275 $300
5+ BR $275 $300 $325 $350

SAME-DAY 4PM

+$50

~6 hour turnaround

NEXT MORNING

+$25

Before 10am next day

NEXT DAY 4PM

+$0

Standard turnaround

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