🎿 Welcome to Keystone
Everything you need for a great stay. Check-in info, house rules, and local recommendations.
Arrival
Check-in is at 4:00 PM. Checkout is at 10:00 AM. Your check-in instructions were sent to you via your booking platform.
Door codes are sent 24 hours before check-in. Check your email or Airbnb messages.
Parking is included. Look for the designated spot(s) noted in your check-in message.
WiFi network and password are printed on a card inside the property, usually near the TV.
Important
Please respect these rules to ensure a great experience for everyone and avoid extra charges.
Explore
Make the most of your Keystone stay with these local favorites.
Keystone Resort is just minutes away. Get your lift tickets in advance for the best prices. Night skiing available!
Keystone Resort →Try Keystone Ranch for upscale dining, Snake River Saloon for casual vibes, or grab pizza at Kickapoo Tavern.
City Market in Dillon (15 min) is the closest full grocery store. Keystone Lodge has a small convenience store.
Hiking trails at Loveland Pass, biking, and paddleboarding at Dillon Reservoir. The alpine slide is a must!
Check out Dillon Dam Brewery and Pug Ryan's in Dillon. Outer Range in Frisco has great IPAs.
The closest gas station is in Dillon. Fill up before heading up—gas is pricier in smaller mountain towns.
Important
What to do if something goes wrong during your stay.
Flashlights are in the kitchen drawer. If power is out more than 30 minutes, contact us. Do NOT open the refrigerator to preserve food.
Call: (847) 830-3487Water shut-off is under the kitchen sink. For clogs, there's a plunger in each bathroom. Contact us immediately for leaks or flooding.
Call: (847) 830-3487Check the thermostat batteries first (spare batteries in kitchen drawer). If still not working, contact us immediately—mountain temps drop fast!
Call: (847) 830-3487Check your booking messages for the door code. If code doesn't work, try replacing with fresh batteries (under the keypad).
Text: (847) 830-3487
For life-threatening emergencies, call 911.
Summit County Sheriff: (970) 453-2474 | Nearest Hospital: St. Anthony Summit (Frisco)
Relaxation
Follow these steps for the best hot tub experience.
Rinse off sunscreen, lotions, and oils before entering. This keeps the water clean for everyone.
Lift and fold the cover in half, then slide it off. Use the cover lift if available.
Press the "Jets" button on the control panel. Most tubs have 2-3 speed settings.
Bring water! The altitude + hot water = faster dehydration. Limit sessions to 15-20 min.
Only plastic cups or cans near the hot tub. Broken glass is impossible to clean!
Always replace and secure the cover when done. This keeps heat in and debris out.
⚠️ Important: Never adjust the temperature setting (leave it at 102-104°F). Don't use the hot tub if you've been drinking heavily.
Plan Ahead
Mountain weather changes fast. Check these resources before heading out.
Departure
Checkout is at 10:00 AM. Check off each item before you leave!
Questions?
Quick answers to common questions during your stay.
Try these steps:
Still not working? Text us at (847) 830-3487.
Most properties have a Nest or Honeywell thermostat:
Please keep it between 65-72°F to avoid frozen pipes in winter.
Most TVs have a Roku or Fire Stick pre-installed:
The bear-proof dumpster location varies by property—check your check-in instructions for the specific location. It's usually in the parking area.
⚠️ Important: Never leave trash outside or on the deck. Bears are active in Summit County and will find it!
Maybe! It depends on the cleaning schedule:
There may be an additional fee depending on the request and timing.
Please don't adjust the temperature setting. It's maintained at 102-104°F for optimal performance and to meet health codes.
If the water seems too hot or cold, contact us and we'll have it checked. Adjusting the settings can damage the system and result in charges.
We're here 24/7 for emergencies, lockouts, or any questions. Text or call us anytime.